Project Manager: Analytics
Responsibilities:
- Manage Data Analysts and work closely with Product Managers and CTO
- Drive monetization and virality roadmap and optimization
- Monitor key metrics on a daily basis, analyze and make sense of it
- Build models for expected performance of various features
- Translate data insights into actionable product enhancements
- Perform competitive analysis and develop best practices
Required Skills:
- 2+ years experience as a consultant / product analyst
- Strong analytic skills, a love for diving into the numbers
- Experience with metrics driven-decision making and owning business statistics
- Demonstrated capacity for developing and understanding product strategy
- Understanding of key game mechanics, including monetization and virality
- Experience building product features and enhancements
Data Analyst (Internship)
Responsibilities:
- Provide reporting and performance monitoring to game teams using data drawn from diverse sources
- Perform detailed data exploration and validation to identify meaningful stuff
- Develop new insights and analyses to help with decision making
Required Skills:
- Experience performing quantitative analysis, preferably in internet or technology field
- Excellent SQL skills
- High proficiency with Excel/spreadsheets
- Working knowledge of basic statistics
- Ability to execute research projects, and generate practical results and recommendations
- Ability to work in a fast-paced environment on multiple simultaneous projects
- Excellent organizational, communication and interpersonal skills
- B.S. or B.A. in math, economics, engineering or other technical field required; advanced degrees a plus
Customer Support Agent (Internship)
Responsibilities:
- Respond to customers' technical and billing queries in a prompt and professional manner
- Capable of handling customer complaints
- Log technical issues and work with studios and QA department on escalated issues
- Act as a point of contact for your peers and other departments on all technical issues
- Organize your workload for efficient time-management
- Maintains quality service standards
- Adhere to policies and procedures
- Handle customer refunds for paid services according to procedure and guidelines
- Provide customers with a timely resolution
Required Skills:
- Passion for customer service and online gaming
- Successul customer service experience, preferably within an online gaming environment
- Excellent verbal and written communication skills in English and French
- Excellent organizational skills and ability to multi-task
- Ability to work in a high paced environment
- Self-motivated and results oriented
- Degree preferred
Associate Producer (Internship)
Responsibilities:
- Project planning, functionnal specifications
- Provide insightful ideas, engage actively in product design and identifiy issues in order to reach goals
- Handle any kind of project management tasks as required
- Communicate with a variety of departments to provide support for both people and projects and make sure everyone has the information they need
- Other production duties, as needed
Required Skills:
- Bachelor’s degree is required
- Background in web development, videogames, or Computer Science is a major plus
- Must be smart, highly motivated to face challenges, as well as the desire to learn fast
- Demonstrated ability to multi-task at a high level, with a positive attitude and a calm and relaxed composure
- Handle details of a highly confidential and critical nature, and function efficiently and effectively in a fast-paced professional environment
- Experience working on a live game or social networking application a big plus
Advertising Associate (Internship)
Responsibilities:
- Review, analyze, process and make recommendations on running campaigns
- Create clear and concise reporting and performance dashboards
- Perform analysis and opportunity sizing for international expansion
- Assist in development of new advertising opportunities
Required Skills:
- Strong analytical skills
- Previous experience in advertising operations and campaign management
- Basic experience with Photoshop, HTML and Javascript helpful but not required
- Effective written and oral communication skills in presenting recommendations
- Ability to work either independently or in a team setting
- Flexible, with ability to manage multiple projects successfully
- Results-driven with exceptional attention to detail
- Strong work ethic
- Understanding and direct experience of the social games space
Software Engineers (Internship)
Responsibilities:
We’re currently searching for Engineers and Developers who have a demonstrated a track record of high performance, efficient teamwork and passion for games during their studies.
Do you want to be part of one of the most exciting industries?
We’re looking for the following engineer / developer profiles to work in a highly collaborative environment:
- Flash Programmers (Experience with Flash Development: Actionscript 3.0 , CPU/Memory optimization, JavaScript/Flash bridging, Cross-browser compatibility)
- PHP Programmers (LAMP experience is particularly useful; Familiarity with one or more of the following: Linux, Apache, MySQL)
Whether you’re interested in a Flash Programmer intern position or a PHP Programmer intern position, we look for the following in our candidates:
Required Skills:
- Minimum B.S. in Computer Science, or equivalent experience
- Exposure to the game design and development experience (academic, employment, or personal)
- Knowledge of the software development lifecycle
- Ability to thrive in a dynamic, fast-paced environment
- Strong analytical skills
- Excellent teamwork skills and ability to assist other team members in solving problem
- Able to handle multiple tasks with minimal oversight
- Experience with version control systems such as Subversion or CVS is a plus
- Facebook platform experience is a big plus
- Experience in both Flash and PHP is a major plus
Quality Asssurance Agent (Internship)
Responsibilities:
- Test new games under construction and new versions of our games
- Assure the optimal performance of the games in operation
- Get a deep understanding of the games and platform to be able to write bug reports
- Help developing test protocols, test automation and test cases
Required Skills:
- You have an IT-related educational background
- Well organized with attention to detail and the ability to prioritize, multi-task and work under fast deadlines
- Strong user of social networks (Facebook)
- First-hand experience with online games (as a player)